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FedEx

1.4
  • 23 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 4319 TOTAL REVIEWS
Rank
142 out of 1423
in Перевозка и Хранение category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Tracking Tool
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    08:04
  • ISSUES RESOLVED
    20%
Top Products and Services
1.5
1524 reviews
1.4
112 reviews
1.5
100 reviews

Ups

1.5
  • 24 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5268 TOTAL REVIEWS
Rank
123 out of 1423
in Перевозка и Хранение category
Rating Details
Customer service
Product or Service Quality
Turnaround Time
Website
Tracking Tool
Statistics of Customer Service Calls
  • TOTAL CALLS
    30
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:01
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
1510 reviews
1.5
213 reviews
1.6
111 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare FedEx vs Ups?

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Anonymous
#1559978

I’ll take Fedex over UPS any day! Fedex is more professional and I’ve never had issues with them.

CuteGalapagosPenguin
#1537011

There is no comparison.UPS hands down is much better than FedEx from Eagle River .FedEx and UPS are awesome in Southern Florida. They both actually deliver the packages in Florida.

Anonymous
#1516074

Ups much better than fedex or i call fed up I will not go to a place where I can not have a choice of shipping I will never buy from any place that only works with fedup

Anonymous
#1484208

UPS is much better all around. Their drivers actually have a brain, & can read.

The topic of this intial review was... I have a sign on my gate that says, "Deliveries, leave pkgs on OTHER side of gate. UPS has no poblem with this, but Fedex told me they have a policy AGAINST this very thing. DUH!

They said they don't want to damage the contents of the pkg. lifting it up over the gate and droping it on the other side. Would I have a sign on the gate telling them to drop pkg on OTHER SIDE of gate if I was worried about that? With all the news about "Pourch burglers" etc., that's why I put the sign on the gate!

I never order fragile items anyway!Point #2-I get packages delivered to me all the time that belong on the other street around the corner. I guess the Fedex drivers are not smart enough to realize the name of the street CHANGES at the corner, and don't realize they're on MY street and not the street name on the actual address of the package.

So, to avoid callng Fedex and telling them to...come get pkg...take it to the right address...risk leaving it outside the gate so it could get stolen....I take the package and hand deliver it to the right address around the corner. GOOD LUCK WITH FEDEX!

Anonymous
#1393187

Just relying on the statistics listed in this page- FedEx comes out bad. Question to ask is where do the lost packages go?

Customer Service wise- UPS is not a customer friendly company- if they don't want to resolve your issue- they conveniently hang up on you. If you go to their facility- the staff is extremely rude.

emiliomiti
#1360166

FEDEX looses packages almost twice as much than UPS. Concerning!!!. I am already using UPS, more responsive.

Anonymous
#1360106

FedEx and UPS about the same. Very good

Anonymous
Madison, Wisconsin, United States #1338147

Not particularly interesting since you don't permit consumer comments on the comparison.

Anonymous
Como, Western Australia, Australia #1314807

The ups Perth Australia is organized and deliberate stealing packages with the help of drivers. As soon as they get you to authorize ATF front door then your item is gone. In my case i made sure i be home for delivery time estimate and while i was waiting the tracking shows it was delivered.

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